Workforce Solutions

Our Workforce Solutions division is dedicated to transforming the employee experience by aligning workforce fulfillment with a culture of inclusion, engagement, growth opportunities, and purpose. By improving job quality, we can better meet the overall needs of the employee and create an environment where individuals feel valued and empowered. Our focus on culture change involves fostering open communication, recognizing achievements, and cultivating a change vision that enhances teamwork and morale. These efforts not only increase retention and reduce turnover but also improve workplace satisfaction, and boost stakeholder satisfaction by ensuring a motivated and engaged workforce committed to organizational success.

MISSION

To enhance the employee experience through workforce fulfillment and culture change, creating a more fulfilled and stable workforce thus improving quality and the customer experience one facility at a time.

Leadership Development Training

Unlock the potential of your organization with our comprehensive Leadership Development training offerings. Our programs focus on key areas such as recruitment and retention, culture change, and enhancing the employee experience. We provide leaders with the skills they need to inspire teams, a positive workplace culture, and drive engagement. Invest in your leadership today to create a thriving and motivated workforce for tomorrow.

Integration of Management, Workforce, and Stakeholders to develop Change Teams.

We facilitate the integration of management, workforce, and stakeholders to establish collaborative change teams that drive organizational development and employee and stakeholder fulfillment. By fostering open communication, aligning objectives, and encouraging diverse perspective, we empower these teams to identify challenges, implement solutions and sustain improvements. This collaborative approach ensures seamless alignment across all levels of the organization promoting shared ownership and change initiatives and sustainable solutions. We offer training and support both in-person and virtual with facility workforce and leaders to integrate management and the workforce.

Tailored Recommendations for Workforce Fulfillment and Culture Change

We develop tailored recommendations for key workforce elements by reviewing current metrics and procedures and developing detailed recommendations to meet your specific needs to include:

Retention and recruitment strategies
Pre-hire process review
Onboarding
Training
Employee Engagement
Growth Development Opportunities
Employee involvement in Problem Solving
Overall job quality and culture

By aligning these elements with organizational goals, we create a cohesive and effective workforce strategy that improves retention, boosts productivity, and fosters a positive workplace culture.

About

My name is Benita Dickenson, LNHA, SHRM-SCP

Experienced leader in Skilled Nursing Facilities as a Licensed Nursing Home Administrator, a Multi-Facility Regional Director of Operations, and a Society of Human Resources-Senior Certified Professional (SHRM-SCP) in Kentucky. A recent experience in Organizational Development along with the increased challenges associated with staffing in recent years has changed my focus to creating a more stable and effective workforce. I very much believe that creating a more fulfilled workforce so that we can attract and retain staff is absolutely necessary to success as we move forward. My vision is to make each facility and organization a desirable place for people to work and live via workforce fulfillment.